Delivery support here was lame today , discouraging, staff support here is just not good enough to handle people , some jobs are best no person contact. Or some people .... It's no joy to talk to grocery staff today..... Remember it's a food service industry .... Show u dont care . And get staff out of lazy
Mikhail's Family
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March 02, 2024
Very bad customer service in bakery.
When I tried to order a cake, the decorating lady in the bakery was so rude in answering my questions and as if teaching me how to order a cake and when. The store need to teach his employees how to deal with customers if they still want to keep their customers.
I’ve been always ordering cakes from Albertsons. This lady today ( 3/2 7:30 am) made me take the decision to never order from you again.
y516 Pepelaz
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March 23, 2024
The cashier wasn't friendly and did not turn my stuff on the table to me so I could pick it up easily. When I asked her to turn the table, she turned it, but it made complete turn, so my stuff still unreachable.
Galo Parra
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December 08, 2023
Very Bad consumer service, they refused to scan and verify my friends Id. The information was correct. The cashier said he didn’t look tall enough like in his id. She was basically profiling him by how he looked and not even verifying that it was his real id. He even showed his bank card to verify that it was the real id but she still refused. There’s possibly no other way to show her any more verification. She was profiling him
Steven
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October 07, 2023
I have shopped at this location for years, but noticed in the past month, things have really gone downhill.
- Good luck checking out. Yesterday it took 15 minutes to do the shopping, and a 1/2 hour to check out. They normally have only 1 or 2 check stands open, no express lane, and the self check is useless if you have alcohol or gift cards.
- The deli counter is notoriously slow. You wait and watch the workers behind the counter doing everything except waiting on customers. Bring a good book to read.
- They re-vamped the store, shrinking the aforementioned deli section, and pushing the bakery down the way to make room for grocery store sushi. You used to be able to get all types of fresh baked cookies. Now you are lucky if you can find any.
- Watch the produce section. They seem to have no issue with selling produce that is already rotten or on its way out.
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4550 E Chapman Ave, Orange, CA 92869, USA
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Delivery support here was lame today , discouraging, staff support here is just not good enough to handle people , some jobs are best no person contact. Or some people .... It's no joy to talk to grocery staff today..... Remember it's a food service industry .... Show u dont care . And get staff out of lazy
Very bad customer service in bakery. When I tried to order a cake, the decorating lady in the bakery was so rude in answering my questions and as if teaching me how to order a cake and when. The store need to teach his employees how to deal with customers if they still want to keep their customers. I’ve been always ordering cakes from Albertsons. This lady today ( 3/2 7:30 am) made me take the decision to never order from you again.
The cashier wasn't friendly and did not turn my stuff on the table to me so I could pick it up easily. When I asked her to turn the table, she turned it, but it made complete turn, so my stuff still unreachable.
Very Bad consumer service, they refused to scan and verify my friends Id. The information was correct. The cashier said he didn’t look tall enough like in his id. She was basically profiling him by how he looked and not even verifying that it was his real id. He even showed his bank card to verify that it was the real id but she still refused. There’s possibly no other way to show her any more verification. She was profiling him
I have shopped at this location for years, but noticed in the past month, things have really gone downhill. - Good luck checking out. Yesterday it took 15 minutes to do the shopping, and a 1/2 hour to check out. They normally have only 1 or 2 check stands open, no express lane, and the self check is useless if you have alcohol or gift cards. - The deli counter is notoriously slow. You wait and watch the workers behind the counter doing everything except waiting on customers. Bring a good book to read. - They re-vamped the store, shrinking the aforementioned deli section, and pushing the bakery down the way to make room for grocery store sushi. You used to be able to get all types of fresh baked cookies. Now you are lucky if you can find any. - Watch the produce section. They seem to have no issue with selling produce that is already rotten or on its way out.