Best Western Orange Plaza

1302 W Chapman Ave, Orange, CA 92868, USA

About Best Western Orange Plaza

4.2 / 5

from reviews

Is this your business?

    Paul T.
    -
    October 05, 2025

    Honestly, it was one of the worst hotel experiences I have had in a very long time. The room smelled absolutely disgusting. It smelled like formaldehyde and cheap dollar store cleaner. The smell was so overwhelming that I had to keep a window open just to try to air things out. And the bathroom smelled disgusting. It smelled like mold and sewage. The trim boards around the bottom of the walls were all swollen like they were super wet at one point. There was a hole in the wall under my desk, and the walls were not clean. You could see streaks of some kind of fluid splattered on the walls. The shower was not much better. The tub felt 'slick' to the touch. I shudder to think what would make it slimy, but it was. The walls are also paper thin. The people above me were probably not trying to be very loud, but every time they turned over in bed it sounded like someone was dropping a heavy object on the floor. I'm not sure what was happening up there, but it sounded like they were rearranging furniture all night long. The first night I barely slept 2 hours. I could not find another place to stay closely or I would have eaten the price of the second night just to find another hotel. Truly, it's a disgusting place to stay. I'm not trying to be rude, I'm just being honest. I asked to change my room the first night I was there and the staff told me no. Although, I'm not sure that it would have mattered much.

    Corey Miller
    -
    September 23, 2025

    Motel style accommodations are not my favorite but I will say this property surprised me. Jonna at the front desk seemed very new but was so helpful and willing! The breakfast attendant was so polite and welcoming!

    Javier García Burgos
    -
    August 18, 2025

    I had the best experience with Johnna at the reception. She went out of her way to help us with an issue with Expedia regarding early check out. I’ve stayed in many hotels worldwide , and this is probably the best service and the highest goodwill I’ve ever received.

    Lisa Kelly
    -
    June 22, 2025

    We usually stay at higher end hotels. We needed a hotel close to the hospital and chose this one. We were very impressed for a beat western! We spoke with 2 different staff. They were very friendly and knowledgeable. Rooms are nice and clean and updated. If we come back to stay at a hotel in this area we will definitely come to this one ! Very pleased.

    CJ S
    -
    May 09, 2025

    Wonderful hotel!! They staff was extremely friendly and helpful. We stayed for 3 nights and didn't have any issues. It's only a few exits down the freeway from Disneyland. (4 miles) The breakfast was a decent plus. The room had a closet, mini fridge coffee maker, but the microwave was in the lobby. The parking lot was a little small but other than that I would highly recommend staying here! ☺️ Also a highlight was seeing the Disneyland fireworks from our window on Saturday night!!

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    1302 W Chapman Ave, Orange, CA 92868, USA

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