*AMAZING DOCTORS AND STAFF*
I have had two separate hospital stays here. The first one I was rushed to the trauma center after being run over by a truck. The second just happened last week where I burned my hands in a small fire. The rooms are nice with large windows and good views. The nurses are checking on you all day and come immediately upon the press of a button. They made me feel cared for and important. I normally smoke cigarettes so they were able to give me nicotine gum. I appreciate all of their efforts to heal me. I really enjoyed getting to know all my different nurses (Tori). The main burn doctor is very intelligent and explained to me what they needed to do. This hospital also has a large kitchen with a big menu. There is a small boy in the burn unit who has been there for months. My heart goes out to him and his mother. He is so strong, and an inspiration to me. If you ever get burned this is the place to be.
SHOUT OUT BURN UNIT 🙌♥️💪
Vicky Sanchez
-
April 12, 2025
I delivered a week ago and I just wanna talk about how my experience was. It was great. I don’t have any complaints. I was in labor and delivery for a total of 36 hours. My nurses were great. All of them were awesome. Just had a great experience. Made everything easier after delivering my baby. they sent me to the recovery room where everything was a little bit different not as Great.
There’s a big difference between nurses I would ask for stuff and they would take forever to bring it to me. Sometimes he wouldn’t even bring it at all. But after all, I am glad I chose UCI to have a baby
Victoria Leigh Julien
-
April 16, 2025
I don't often post reviews but did want to transparently share some grievances for others' awareness and preparation if they're planning on having a baby at UCI Orange.
I am sharing my experience from the Labor & Delivery Wing of UCI Medical Orange Hospital in November 2024 and my experience in working with them since then. I have rated two stars due to the GREAT nurses working the labor and delivery floor - they were SO KIND, supportive of my needs and birth plan, attentive, PROACTIVELY helpful and didn't make me feel ashamed or embarrassed for asking a million questions (it was my first baby). They deserve all the praise and raises! Unfortunately, every other experience deserves 0 stars, and I will not be returning to UCI to deliver in the future. I will likely head to St. Jude or St. Joseph instead.
Reasons for 0 stars/warnings to others:
- They did not allow my husband to join me when I first checked in at the Maternity Ward desk and we had to push to get him eventually welcomed in at triage.
- The doctor in triage tried to talk me out of most of my birth plan (which was not demanding), and pushed back when I kept saying I wanted minimal interventions (I had a very healthy pregnancy and delivery with no issues or risks).
- Triage was very cramped and hot, and they kept asking me to lay down on the gurney despite having terrible back labor. I tried my best to stay still and be quiet due to other women in the shared room (only divided by thin curtains), but it was stressful for me and a hard start to labor.
- Throughout my time there, they did not have specific supplies one would expect, (such as heating pads, extra diapers, cold compresses), apparently due to the "low supply and high demand".
- I strategically labored a lot at home and arrived during business hours so as to avoid the ER Department charge. They charged me anyway (nearly $2000!!) even though I didn't use any ER Department service, because "that's what they do for every labor and delivery".
- Doctors always came in groups of 3 and always pushed back on my birthplan, pressuring me to give in to interventions. Fortunately, there was always a nurse who had my back. Also, I didn't end up needing interventions because baby boy came in his own time! I'm glad I brought my husband and doula to advocate for me when I was at my most vulnerable state.
- My labor room was filled with 18 medical people when I was pushing. Crazy. I asked for no students to be present, but believe they ignored this since I was not a risky pregnancy and baby was healthy. My husband and doula could hardly move next to me because the room was so packed.
- Due to a "paperwork" error and miscommunication between their teams, they waited a whole extra day to discharge us (costing us an extra unexpected $1400!!) and couldn't circumcise our son (apparently he was too heavy/long at 9 pounds and 21 inches?). This led to a very chaotic and busy next 4 weeks postpartum as we desperately searched for someone to circumcise him...long story short, it didn't work out and we had to forego it. Very frustrating!
- Despite having really good insurance, our total bill for a very quick and minimally-invasive vaginal delivery was over $6,000.
- After months of working with UCI, they refused to change any of the charges, despite their errors.
- The Mom & Baby floor nurses were not very supportive/proactively helpful.
- I tried to communicate very frequently with their Financial Aid branch "Charity Care" which was VERY DIFFICULT. Despite saying you can message in the app or email, they only want to talk on the phone with you (to pressure you to pay). They were very difficult to work with and ultimately denied us any coverage anyway, despite a lot of work and time on my end to prove that we were eligible. I just got the notice today that they're working with collections! Incredibly frustrating.
I hope this helps others and brings about positive change. I understand how difficult it is to work in healthcare and wish ALL the best to those amazing nurses who helped me deliver our wonderful baby boy.
Gio R
-
April 01, 2025
Stay away from this place. Not only the doctor will send you a bill (a hefty bill), but the facility too. I went there per my doctor's suggestion. I was not going to go since I did not have the symptoms anymore, but they kept calling me and I became so concerned that I though maybe I should follow up, and made the appointment. When I got there they were quick to sign me in and get me to my appointment which I thought it was great that I didn't have to wait much. Then the doctor took a look and said there was nothing to worry about which reinforced what I thought originally. I was expecting to pay a couple of hundred bucks of my copayment for that confirmation, but at the end that 15 minute visit turned out closer to $500.00. There are other good places you can go so I would suggest that you check first before going. It was a first time for me. I will stay away from this place.
Isaiah Whiteside
-
January 08, 2025
Horrible emergency room staff that completely abused the crap out of their patience via medical procedures. I asked for them to give me an experience nurse and they refused to and this was the result of my arm. Also the unit I stayed on for the second time after they messed up on my gallbladder surgery was horrible the nurses treat you according to your insurance. And the overnight nurse Jacob the moment I was put on that unit refused to care for me. I hate this place and will NEVER Ever come back again.
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*AMAZING DOCTORS AND STAFF* I have had two separate hospital stays here. The first one I was rushed to the trauma center after being run over by a truck. The second just happened last week where I burned my hands in a small fire. The rooms are nice with large windows and good views. The nurses are checking on you all day and come immediately upon the press of a button. They made me feel cared for and important. I normally smoke cigarettes so they were able to give me nicotine gum. I appreciate all of their efforts to heal me. I really enjoyed getting to know all my different nurses (Tori). The main burn doctor is very intelligent and explained to me what they needed to do. This hospital also has a large kitchen with a big menu. There is a small boy in the burn unit who has been there for months. My heart goes out to him and his mother. He is so strong, and an inspiration to me. If you ever get burned this is the place to be. SHOUT OUT BURN UNIT 🙌♥️💪
I delivered a week ago and I just wanna talk about how my experience was. It was great. I don’t have any complaints. I was in labor and delivery for a total of 36 hours. My nurses were great. All of them were awesome. Just had a great experience. Made everything easier after delivering my baby. they sent me to the recovery room where everything was a little bit different not as Great. There’s a big difference between nurses I would ask for stuff and they would take forever to bring it to me. Sometimes he wouldn’t even bring it at all. But after all, I am glad I chose UCI to have a baby
I don't often post reviews but did want to transparently share some grievances for others' awareness and preparation if they're planning on having a baby at UCI Orange. I am sharing my experience from the Labor & Delivery Wing of UCI Medical Orange Hospital in November 2024 and my experience in working with them since then. I have rated two stars due to the GREAT nurses working the labor and delivery floor - they were SO KIND, supportive of my needs and birth plan, attentive, PROACTIVELY helpful and didn't make me feel ashamed or embarrassed for asking a million questions (it was my first baby). They deserve all the praise and raises! Unfortunately, every other experience deserves 0 stars, and I will not be returning to UCI to deliver in the future. I will likely head to St. Jude or St. Joseph instead. Reasons for 0 stars/warnings to others: - They did not allow my husband to join me when I first checked in at the Maternity Ward desk and we had to push to get him eventually welcomed in at triage. - The doctor in triage tried to talk me out of most of my birth plan (which was not demanding), and pushed back when I kept saying I wanted minimal interventions (I had a very healthy pregnancy and delivery with no issues or risks). - Triage was very cramped and hot, and they kept asking me to lay down on the gurney despite having terrible back labor. I tried my best to stay still and be quiet due to other women in the shared room (only divided by thin curtains), but it was stressful for me and a hard start to labor. - Throughout my time there, they did not have specific supplies one would expect, (such as heating pads, extra diapers, cold compresses), apparently due to the "low supply and high demand". - I strategically labored a lot at home and arrived during business hours so as to avoid the ER Department charge. They charged me anyway (nearly $2000!!) even though I didn't use any ER Department service, because "that's what they do for every labor and delivery". - Doctors always came in groups of 3 and always pushed back on my birthplan, pressuring me to give in to interventions. Fortunately, there was always a nurse who had my back. Also, I didn't end up needing interventions because baby boy came in his own time! I'm glad I brought my husband and doula to advocate for me when I was at my most vulnerable state. - My labor room was filled with 18 medical people when I was pushing. Crazy. I asked for no students to be present, but believe they ignored this since I was not a risky pregnancy and baby was healthy. My husband and doula could hardly move next to me because the room was so packed. - Due to a "paperwork" error and miscommunication between their teams, they waited a whole extra day to discharge us (costing us an extra unexpected $1400!!) and couldn't circumcise our son (apparently he was too heavy/long at 9 pounds and 21 inches?). This led to a very chaotic and busy next 4 weeks postpartum as we desperately searched for someone to circumcise him...long story short, it didn't work out and we had to forego it. Very frustrating! - Despite having really good insurance, our total bill for a very quick and minimally-invasive vaginal delivery was over $6,000. - After months of working with UCI, they refused to change any of the charges, despite their errors. - The Mom & Baby floor nurses were not very supportive/proactively helpful. - I tried to communicate very frequently with their Financial Aid branch "Charity Care" which was VERY DIFFICULT. Despite saying you can message in the app or email, they only want to talk on the phone with you (to pressure you to pay). They were very difficult to work with and ultimately denied us any coverage anyway, despite a lot of work and time on my end to prove that we were eligible. I just got the notice today that they're working with collections! Incredibly frustrating. I hope this helps others and brings about positive change. I understand how difficult it is to work in healthcare and wish ALL the best to those amazing nurses who helped me deliver our wonderful baby boy.
Stay away from this place. Not only the doctor will send you a bill (a hefty bill), but the facility too. I went there per my doctor's suggestion. I was not going to go since I did not have the symptoms anymore, but they kept calling me and I became so concerned that I though maybe I should follow up, and made the appointment. When I got there they were quick to sign me in and get me to my appointment which I thought it was great that I didn't have to wait much. Then the doctor took a look and said there was nothing to worry about which reinforced what I thought originally. I was expecting to pay a couple of hundred bucks of my copayment for that confirmation, but at the end that 15 minute visit turned out closer to $500.00. There are other good places you can go so I would suggest that you check first before going. It was a first time for me. I will stay away from this place.
Horrible emergency room staff that completely abused the crap out of their patience via medical procedures. I asked for them to give me an experience nurse and they refused to and this was the result of my arm. Also the unit I stayed on for the second time after they messed up on my gallbladder surgery was horrible the nurses treat you according to your insurance. And the overnight nurse Jacob the moment I was put on that unit refused to care for me. I hate this place and will NEVER Ever come back again.