Went in for a dot drug test for my employer and it was a quick and smooth process was only there for like an hour
Mahnaz D
-
September 17, 2024
You will wait here minimum 2_3 hours to see the provider dueing slow time. All of the employees are on their phone during working hours 😑
I wish there was a zero star option.
Jason DeS.
-
June 22, 2024
Horrible service. I was sent here by my employer. But if you have a choice to go elsewhere, I suggest you go somewhere else. The staff here is absolutely terrible. You'll be here for hours.
Poor service
Elisa Z.M
-
November 15, 2023
I had such a great experience. First time here and I must say all the Staff were amazing. In addition the PA Sung, Lee was amazing had the best bed side manners and definitely showed he cared. Thank you so much for helping me and hearing me out. Your service is very much appreciated.
Josh Moon
-
September 23, 2023
I had a great experience at this urgent care. I came in on September 2 on a Saturday. It was raining that day. I came in just before 10:00, probably 10 minutes before 10:00 am.
The female receptionist behind the glass on the left was nice, smiling, and patient towards me when I explained what I was there for (foot infection).
After the filling out paperwork. I waited an hour before I was called into a room and seen by this male nurse/ male assistant who checked my blood pressure and such. Good experience with him but I think he was rushing just a bit. He seemed urgent when interacting with me.
And then around 11:00am I saw Dr. Simon Yao. My experience with doctor Yao was great. He was patient and had no sense of urgency while being attentive and communicating with me, asking a lots of questions about my condition so that he can understand the best way to help me at that moment.
I just really appreciate how he communicated with me.
He cleaned my foot sore/ foot ulcer and explain to me how to properly clean my foot when I got home. I was prescribed with antibiotics.
I was there for about 2 hours. I left at 12:00 p.m. in the afternoon.
Staff was great. The facility and cleanliness, in my opinion, was good. No trash on the floor. Little to no dirt on the floors that I noticed. Bathroom was clean. Unfortunately. During my time there. They were out of toilet paper. Or paper towels. I can't remember which.
So I would say the general cleanness deserves an A.
The waiting room space. They were about four or five other people sitting in waiting room with me. It was spacious enough for five people to where I didn't feel cramped. But I assume any more than that would be a bit cramped. So I would say the waiting room is not on the large side. Plenty of seats but the room size was perhaps a "medium".
Lastly. Phone service was also a good experience when I called the day before to see if they were open on Saturday.
I would say this is my go-to urgent care. Great experience.
Thank you. Dr. Simon Yao and staff.
Our Address
867 S Tustin St, Orange, CA 92866, USA
Claim Listing: Sunrise Multispecialist Medical Center
Please Login or Register an Account to Claim Listing
Went in for a dot drug test for my employer and it was a quick and smooth process was only there for like an hour
You will wait here minimum 2_3 hours to see the provider dueing slow time. All of the employees are on their phone during working hours 😑 I wish there was a zero star option.
Horrible service. I was sent here by my employer. But if you have a choice to go elsewhere, I suggest you go somewhere else. The staff here is absolutely terrible. You'll be here for hours. Poor service
I had such a great experience. First time here and I must say all the Staff were amazing. In addition the PA Sung, Lee was amazing had the best bed side manners and definitely showed he cared. Thank you so much for helping me and hearing me out. Your service is very much appreciated.
I had a great experience at this urgent care. I came in on September 2 on a Saturday. It was raining that day. I came in just before 10:00, probably 10 minutes before 10:00 am. The female receptionist behind the glass on the left was nice, smiling, and patient towards me when I explained what I was there for (foot infection). After the filling out paperwork. I waited an hour before I was called into a room and seen by this male nurse/ male assistant who checked my blood pressure and such. Good experience with him but I think he was rushing just a bit. He seemed urgent when interacting with me. And then around 11:00am I saw Dr. Simon Yao. My experience with doctor Yao was great. He was patient and had no sense of urgency while being attentive and communicating with me, asking a lots of questions about my condition so that he can understand the best way to help me at that moment. I just really appreciate how he communicated with me. He cleaned my foot sore/ foot ulcer and explain to me how to properly clean my foot when I got home. I was prescribed with antibiotics. I was there for about 2 hours. I left at 12:00 p.m. in the afternoon. Staff was great. The facility and cleanliness, in my opinion, was good. No trash on the floor. Little to no dirt on the floors that I noticed. Bathroom was clean. Unfortunately. During my time there. They were out of toilet paper. Or paper towels. I can't remember which. So I would say the general cleanness deserves an A. The waiting room space. They were about four or five other people sitting in waiting room with me. It was spacious enough for five people to where I didn't feel cramped. But I assume any more than that would be a bit cramped. So I would say the waiting room is not on the large side. Plenty of seats but the room size was perhaps a "medium". Lastly. Phone service was also a good experience when I called the day before to see if they were open on Saturday. I would say this is my go-to urgent care. Great experience. Thank you. Dr. Simon Yao and staff.