Good customer service and good prices. Has a lot of variety. The app was quite confusing but they helped us navigate through it and was very nice about it. The Albertsons one is a bit less confusing so I think they should improve the app!
Cecilia Le
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October 15, 2024
Just got off a 12 hour night shift, with 2 hours of sleep as of right now and decided to swing by Smart & Final here on Katella in Orange. I had my 2 kids with me on this trip, and in my current state I failed to notice that the self checkout lane I was using was 10 or less items only. A worker named Lorelei spoke roughly and condescendingly to me twice during checkout, once to tell me to move my cart out of the way, and secondly to scold me over using the self checkout lane when I had more than 10 items. Her tone and attitude and angry face was enough to scare my two small children and make me feel extremely uncomfortable and even threatened. I spoke to her manager, a lovely woman named Ivana (not sure if I spelled that right) and I was assured Lorelei would be spoken to. I love coming to this Smart and Final so it’s a shame people like Lorelei have to ruin a good thing.
Bryan Daniel
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December 24, 2023
Wow, this store is bigger than our store in Corona, California! We just went here for some food for my family together for early Christmas!
Karin Heather
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October 20, 2024
Great, I got everything on our list
Lexi Wallace
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March 04, 2024
My mom was shopping here earlier today and came across this rodent in the store. The store is typically very clean, but this is unacceptable. Please get this taken care of ASAP!
Our Address
1401 E Katella Ave, Orange, CA 92867, USA
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Good customer service and good prices. Has a lot of variety. The app was quite confusing but they helped us navigate through it and was very nice about it. The Albertsons one is a bit less confusing so I think they should improve the app!
Just got off a 12 hour night shift, with 2 hours of sleep as of right now and decided to swing by Smart & Final here on Katella in Orange. I had my 2 kids with me on this trip, and in my current state I failed to notice that the self checkout lane I was using was 10 or less items only. A worker named Lorelei spoke roughly and condescendingly to me twice during checkout, once to tell me to move my cart out of the way, and secondly to scold me over using the self checkout lane when I had more than 10 items. Her tone and attitude and angry face was enough to scare my two small children and make me feel extremely uncomfortable and even threatened. I spoke to her manager, a lovely woman named Ivana (not sure if I spelled that right) and I was assured Lorelei would be spoken to. I love coming to this Smart and Final so it’s a shame people like Lorelei have to ruin a good thing.
Wow, this store is bigger than our store in Corona, California! We just went here for some food for my family together for early Christmas!
Great, I got everything on our list
My mom was shopping here earlier today and came across this rodent in the store. The store is typically very clean, but this is unacceptable. Please get this taken care of ASAP!