I am having the pleasure of staying at the Extended Stay America located on Katella Avenue in the City of Orange, and I would like to extend my sincere appreciation for the outstanding level of service provided—particularly by Jessica at the front desk.
Jessica demonstrates a rare combination of professionalism, warmth, and attentiveness. Her welcoming demeanor and genuine commitment to guest satisfaction made an immediate and lasting impression. She consistently goes above and beyond to ensure that every detail is addressed promptly and courteously. It is clear that she takes great pride in her role, and her dedication truly elevated the overall experience.
The property itself was very well-maintained, clean, and well-suited for an extended stay, with all the necessary amenities thoughtfully provided. However, it was the exemplary service offered by Jessica that distinguished this stay from others. She is a tremendous asset to the team, and I believe her efforts reflect the highest standards of hospitality.
I would not hesitate to return to this location in the future, and I will gladly recommend it to others—thanks in large part to Jessica’s exceptional care and professionalism.
adrian chavez
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May 10, 2025
I keep coming back to the extended stay in the city of Orange for many positive reasons but here's a few of my top reasons. First and foremost is the price. Yeah, it may be a few dollars more than the average room but you have to remember that all rooms have a small kitchenette that includes cookware and dishes, a full size refrigerator. I like that the laundry room is open all night. Oh! and the staff are both friendly and knowledgeable of the surrounding area. Then there's Jessica the best of the best when it comes to hospitality. She goes far and beyond to make sure your stay is a great experience. In a nutshell come stay at the extended stay and I think you'll be one of us happy campers.
Vanessa Gonzales
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March 29, 2025
I had a fantastic stay at Extended Stay! The room was clean and comfortable, the amenities were great, and the location was perfect. But what truly made my experience memorable was Jessica’s outstanding customer service. She went above and beyond to ensure I had everything I needed, always with a warm smile and a professional attitude. Her attention to detail and genuine care for guests made all the difference. Thanks to her, I’ll definitely be returning. Highly recommend this hotel!
Donna Jefferson
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March 02, 2025
Been here since Nov 16, 2023. The location is awesome as restaurants, movie theater, and Honda Center all in walking distance. The Staff at Extended Stay are very nice and professional. Jessica, Cynthia, Liz, Jazmin and Tiara are extremely efficient and helpful. Staff really go out of their way to ensure customers enjoy their stay. Maintenance requests are taken care of very quickly and efficiently by Delfino.
The hotel is pet friendly which was very important to me. Also there is a combination of short term guests as well as long term guests since it is Extended Stay and I have met lots of interesting guests and new friends while staying here.
Cole Gowan
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January 30, 2025
I had a really pleasant stay at this extended stay hotel in Orange. The staff here were fantastic—everyone was friendly and made me feel welcome from the moment I walked in. They were always available to help with anything I needed, whether it was extra towels or just local recommendations. The room was clean and comfortable, with all the amenities I needed for an extended stay. It wasn’t overly fancy, but it was more than enough for what I needed, and the kitchen area was a nice touch. Overall, it’s a great value for the price and I’ll definitely stay here again next time I’m in town.
Our Address
1635 W Katella Ave, Orange, CA 92867, USA
Claim Listing: Extended Stay America – Orange County – Katella Ave.
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I am having the pleasure of staying at the Extended Stay America located on Katella Avenue in the City of Orange, and I would like to extend my sincere appreciation for the outstanding level of service provided—particularly by Jessica at the front desk. Jessica demonstrates a rare combination of professionalism, warmth, and attentiveness. Her welcoming demeanor and genuine commitment to guest satisfaction made an immediate and lasting impression. She consistently goes above and beyond to ensure that every detail is addressed promptly and courteously. It is clear that she takes great pride in her role, and her dedication truly elevated the overall experience. The property itself was very well-maintained, clean, and well-suited for an extended stay, with all the necessary amenities thoughtfully provided. However, it was the exemplary service offered by Jessica that distinguished this stay from others. She is a tremendous asset to the team, and I believe her efforts reflect the highest standards of hospitality. I would not hesitate to return to this location in the future, and I will gladly recommend it to others—thanks in large part to Jessica’s exceptional care and professionalism.
I keep coming back to the extended stay in the city of Orange for many positive reasons but here's a few of my top reasons. First and foremost is the price. Yeah, it may be a few dollars more than the average room but you have to remember that all rooms have a small kitchenette that includes cookware and dishes, a full size refrigerator. I like that the laundry room is open all night. Oh! and the staff are both friendly and knowledgeable of the surrounding area. Then there's Jessica the best of the best when it comes to hospitality. She goes far and beyond to make sure your stay is a great experience. In a nutshell come stay at the extended stay and I think you'll be one of us happy campers.
I had a fantastic stay at Extended Stay! The room was clean and comfortable, the amenities were great, and the location was perfect. But what truly made my experience memorable was Jessica’s outstanding customer service. She went above and beyond to ensure I had everything I needed, always with a warm smile and a professional attitude. Her attention to detail and genuine care for guests made all the difference. Thanks to her, I’ll definitely be returning. Highly recommend this hotel!
Been here since Nov 16, 2023. The location is awesome as restaurants, movie theater, and Honda Center all in walking distance. The Staff at Extended Stay are very nice and professional. Jessica, Cynthia, Liz, Jazmin and Tiara are extremely efficient and helpful. Staff really go out of their way to ensure customers enjoy their stay. Maintenance requests are taken care of very quickly and efficiently by Delfino. The hotel is pet friendly which was very important to me. Also there is a combination of short term guests as well as long term guests since it is Extended Stay and I have met lots of interesting guests and new friends while staying here.
I had a really pleasant stay at this extended stay hotel in Orange. The staff here were fantastic—everyone was friendly and made me feel welcome from the moment I walked in. They were always available to help with anything I needed, whether it was extra towels or just local recommendations. The room was clean and comfortable, with all the amenities I needed for an extended stay. It wasn’t overly fancy, but it was more than enough for what I needed, and the kitchen area was a nice touch. Overall, it’s a great value for the price and I’ll definitely stay here again next time I’m in town.