I want to highly recommend Extended Stay America on West Katella Avenue because of the truly outstanding service I receive from Jessica at the front desk!
Jessica makes a lasting impression because she is always very friendly and professional and goes above and beyond to help.
Jessica truly stands out in Customer Service, and she represents the best of what Extended Stay America has to offer.
Thanks to her exceptional service, I feel right at home. She is a true asset to the Extended Stay America Team, and I’m incredibly grateful for her help.
If you’re considering a stay in the area, I can’t recommend this location enough! Especially knowing that someone as capable and caring as Jessica is there to make your visit exceptional!
Robert Hawkins
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May 20, 2025
I am having the pleasure of staying at the Extended Stay America located on Katella Avenue in the City of Orange, and I would like to extend my sincere appreciation for the outstanding level of service provided—particularly by Jessica at the front desk.
Jessica demonstrates a rare combination of professionalism, warmth, and attentiveness. Her welcoming demeanor and genuine commitment to guest satisfaction made an immediate and lasting impression. She consistently goes above and beyond to ensure that every detail is addressed promptly and courteously. It is clear that she takes great pride in her role, and her dedication truly elevated the overall experience.
The property itself was very well-maintained, clean, and well-suited for an extended stay, with all the necessary amenities thoughtfully provided. However, it was the exemplary service offered by Jessica that distinguished this stay from others. She is a tremendous asset to the team, and I believe her efforts reflect the highest standards of hospitality.
I would not hesitate to return to this location in the future, and I will gladly recommend it to others—thanks in large part to Jessica’s exceptional care and professionalism.
adrian chavez
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May 10, 2025
I keep coming back to the extended stay in the city of Orange for many positive reasons but here's a few of my top reasons. First and foremost is the price. Yeah, it may be a few dollars more than the average room but you have to remember that all rooms have a small kitchenette that includes cookware and dishes, a full size refrigerator. I like that the laundry room is open all night. Oh! and the staff are both friendly and knowledgeable of the surrounding area. Then there's Jessica the best of the best when it comes to hospitality. She goes far and beyond to make sure your stay is a great experience. In a nutshell come stay at the extended stay and I think you'll be one of us happy campers.
Chris Sanchez
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August 23, 2025
As of yesterday my family and I were to start looking for another hotel in an area to which we were looking for homes to live, yet the front office manager Jessica or she may be the hotel mgr anyway she made our stay so comfortable since we are essentially living from hotel to hotel looking for our next home we may be somewhat difficult to deal with having a trailer full necessities along with having pets our animals JUST loved this place due to truth that animals will pickup on how we feel and MOST hotels do not like AT ALL having pets we notice and our loved pets get uncomfortable yet Jessica and the staff are so nice and down to earth and truly loved our furry family that we chose to stay here a while longer... Thank you Jessica and staff...
Vanessa Gonzales
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March 29, 2025
I had a fantastic stay at Extended Stay! The room was clean and comfortable, the amenities were great, and the location was perfect. But what truly made my experience memorable was Jessica’s outstanding customer service. She went above and beyond to ensure I had everything I needed, always with a warm smile and a professional attitude. Her attention to detail and genuine care for guests made all the difference. Thanks to her, I’ll definitely be returning. Highly recommend this hotel!
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1635 W Katella Ave, Orange, CA 92867, USA
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I want to highly recommend Extended Stay America on West Katella Avenue because of the truly outstanding service I receive from Jessica at the front desk! Jessica makes a lasting impression because she is always very friendly and professional and goes above and beyond to help. Jessica truly stands out in Customer Service, and she represents the best of what Extended Stay America has to offer. Thanks to her exceptional service, I feel right at home. She is a true asset to the Extended Stay America Team, and I’m incredibly grateful for her help. If you’re considering a stay in the area, I can’t recommend this location enough! Especially knowing that someone as capable and caring as Jessica is there to make your visit exceptional!
I am having the pleasure of staying at the Extended Stay America located on Katella Avenue in the City of Orange, and I would like to extend my sincere appreciation for the outstanding level of service provided—particularly by Jessica at the front desk. Jessica demonstrates a rare combination of professionalism, warmth, and attentiveness. Her welcoming demeanor and genuine commitment to guest satisfaction made an immediate and lasting impression. She consistently goes above and beyond to ensure that every detail is addressed promptly and courteously. It is clear that she takes great pride in her role, and her dedication truly elevated the overall experience. The property itself was very well-maintained, clean, and well-suited for an extended stay, with all the necessary amenities thoughtfully provided. However, it was the exemplary service offered by Jessica that distinguished this stay from others. She is a tremendous asset to the team, and I believe her efforts reflect the highest standards of hospitality. I would not hesitate to return to this location in the future, and I will gladly recommend it to others—thanks in large part to Jessica’s exceptional care and professionalism.
I keep coming back to the extended stay in the city of Orange for many positive reasons but here's a few of my top reasons. First and foremost is the price. Yeah, it may be a few dollars more than the average room but you have to remember that all rooms have a small kitchenette that includes cookware and dishes, a full size refrigerator. I like that the laundry room is open all night. Oh! and the staff are both friendly and knowledgeable of the surrounding area. Then there's Jessica the best of the best when it comes to hospitality. She goes far and beyond to make sure your stay is a great experience. In a nutshell come stay at the extended stay and I think you'll be one of us happy campers.
As of yesterday my family and I were to start looking for another hotel in an area to which we were looking for homes to live, yet the front office manager Jessica or she may be the hotel mgr anyway she made our stay so comfortable since we are essentially living from hotel to hotel looking for our next home we may be somewhat difficult to deal with having a trailer full necessities along with having pets our animals JUST loved this place due to truth that animals will pickup on how we feel and MOST hotels do not like AT ALL having pets we notice and our loved pets get uncomfortable yet Jessica and the staff are so nice and down to earth and truly loved our furry family that we chose to stay here a while longer... Thank you Jessica and staff...
I had a fantastic stay at Extended Stay! The room was clean and comfortable, the amenities were great, and the location was perfect. But what truly made my experience memorable was Jessica’s outstanding customer service. She went above and beyond to ensure I had everything I needed, always with a warm smile and a professional attitude. Her attention to detail and genuine care for guests made all the difference. Thanks to her, I’ll definitely be returning. Highly recommend this hotel!