We stayed 12 nights.
What I dont like is when the front staff says something about a request, they DO NOT fulfill it !!
Waited & waited for extra shower bath mat & nobody came on the 1st night. I kept calling front desk & nobody was picking up at 11pm.
On Day 3, we realized the bottle of shower gel was empty. Called front desk & somebody came after waiting for more than 30 mins.!
The room drawers were not wiped clean. Had to wipe & sanitize 1 drawer we used. The drawer of the desk was still filled with plastic fork, knife, food residue... it was disgusting & I shut it close right away!
We loved the beds > very clean & crisp sheets! Also loved their pillows & I even took snaps of the brand & we plan to get them for our own bedroom at home!
The room floor carpet was clean, bathroom very clean.
Only the room drawers & front staff ruined our stay!!
We got a discounted parking rate since we were staying for 12 nights, which was nice!
Lots of times, the Parking Gate entry would not read/scan our room card, but we just got used to it.
Lots of people use the parking area & we were told, during check-in that around 930p-10p will be a hit or miss in finding a spot.
Twice, after visiting our children, we got to the hotel 10pm, & had to use the Parking Structure.
Shower has good water pressure, which is very important to us.
We were situated to a corner room, facing the front, & it was the most quiet room we had. So peaceful !!
We will stay here again & hopefully it will be better on our next trip !!
William Rumble
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June 03, 2025
Buddy was getting married at this hotel. Plenty of places nearby for food and fun. Was a bit shocked at check in that required a fee for any early check in prior to 3 or 4 pm. Coming in from the east coast, made me wait for 2 hours. Room was ready but if I wanted to check n early, I had to pay 25 bucks. Bad call management. And the restaurant wasn’t opened while I waited. Sucks
Ara
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May 29, 2025
Terrible experience. We stayed here 4 nights and on the last 2 nights we wanted to change from a king bed to two full beds. The two guys at the front desk not only was rude and impatient, but had told us the wrong price- They said it would be extra $140 for the change, however I got charged 270$!! on my card. I returned to talk to the manager and they would not reimburse on the mistake. Please train your staff or hire someone who isn't giving customers Wrong prices and informations. 270$ is a lot of money to just change the room's bed type and we would have said No if that was stated initially. This place is a scam! I will not be returning, nor recommend anyone staying here.
Grace Edwards
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March 23, 2025
Great place to stay. Stay was great, rooms were clean and comfortable. Only complaint was - the rooms dont have good ventilation. The windows dont open even a crack and the bathroom has a very small vent in the shower but thats it. Very stuffy at times even with the AC on.
Downstairs bar was nice for a drink and small meal. We ate outside on their very nice patios. Breakfast was worth the $20 that we had added to our stay. I would recommend this place. Very close to freeway.
Kimberly Vega
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February 28, 2025
Enjoyed our stay!! Stayed for a weekend we went to an event at the angels stadium and to Disney the next day it was close to everything! Super pretty and modern inside from the lobby to the room. Perfect lighting in the bathroom everything clean. Parking up front which gives you easy access when checking in and checking out with your luggage or bags. Bed was comfy too. Would def stay here again next time!!
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We stayed 12 nights. What I dont like is when the front staff says something about a request, they DO NOT fulfill it !! Waited & waited for extra shower bath mat & nobody came on the 1st night. I kept calling front desk & nobody was picking up at 11pm. On Day 3, we realized the bottle of shower gel was empty. Called front desk & somebody came after waiting for more than 30 mins.! The room drawers were not wiped clean. Had to wipe & sanitize 1 drawer we used. The drawer of the desk was still filled with plastic fork, knife, food residue... it was disgusting & I shut it close right away! We loved the beds > very clean & crisp sheets! Also loved their pillows & I even took snaps of the brand & we plan to get them for our own bedroom at home! The room floor carpet was clean, bathroom very clean. Only the room drawers & front staff ruined our stay!! We got a discounted parking rate since we were staying for 12 nights, which was nice! Lots of times, the Parking Gate entry would not read/scan our room card, but we just got used to it. Lots of people use the parking area & we were told, during check-in that around 930p-10p will be a hit or miss in finding a spot. Twice, after visiting our children, we got to the hotel 10pm, & had to use the Parking Structure. Shower has good water pressure, which is very important to us. We were situated to a corner room, facing the front, & it was the most quiet room we had. So peaceful !! We will stay here again & hopefully it will be better on our next trip !!
Buddy was getting married at this hotel. Plenty of places nearby for food and fun. Was a bit shocked at check in that required a fee for any early check in prior to 3 or 4 pm. Coming in from the east coast, made me wait for 2 hours. Room was ready but if I wanted to check n early, I had to pay 25 bucks. Bad call management. And the restaurant wasn’t opened while I waited. Sucks
Terrible experience. We stayed here 4 nights and on the last 2 nights we wanted to change from a king bed to two full beds. The two guys at the front desk not only was rude and impatient, but had told us the wrong price- They said it would be extra $140 for the change, however I got charged 270$!! on my card. I returned to talk to the manager and they would not reimburse on the mistake. Please train your staff or hire someone who isn't giving customers Wrong prices and informations. 270$ is a lot of money to just change the room's bed type and we would have said No if that was stated initially. This place is a scam! I will not be returning, nor recommend anyone staying here.
Great place to stay. Stay was great, rooms were clean and comfortable. Only complaint was - the rooms dont have good ventilation. The windows dont open even a crack and the bathroom has a very small vent in the shower but thats it. Very stuffy at times even with the AC on. Downstairs bar was nice for a drink and small meal. We ate outside on their very nice patios. Breakfast was worth the $20 that we had added to our stay. I would recommend this place. Very close to freeway.
Enjoyed our stay!! Stayed for a weekend we went to an event at the angels stadium and to Disney the next day it was close to everything! Super pretty and modern inside from the lobby to the room. Perfect lighting in the bathroom everything clean. Parking up front which gives you easy access when checking in and checking out with your luggage or bags. Bed was comfy too. Would def stay here again next time!!