Checked in a little before 3 which was nice of the woman at the front desk. Went up to our room on the third floor and door was really hard to open like it was jammed. A housekeeper came over and used her key then actually shoulder checked the door to get it open. Room seemed okay so we moved our stuff in, had some lunch and left to go to Disneyland. We returned to the hotel at 9pm and the AC would not kick on, it was only blowing room temperature air. This was not good in 100 degree weather. We then discovered bugs crawling around the bathroom so we promptly took video. Having my 5 year old and 1 year old with us prompted us to leave. The place was noisy, bugs in the room, and AC not working. I went downstairs to talk to the gentleman at the front desk and I explained the situation and said we do not want to stay the night, we would like at least a partial refund and my deposit back. He stayed we had already stayed at the room for 6 hours so no refund. I explained we were there for less than an hour and upon return we noticed bugs and the AC had stopped working. He was incredibly rude and when I asked for my deposit back he threw my ID back into the window slot and acted like he was offended. He refused to listen and would not even watch the video of bugs crawling around their room. Would not recommend, corners are definitely cut here. Definitely not what you want to come back to after being at Disney and wanting to relax.
Jeff Young
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May 08, 2023
I do appreciate the manager offering an old beat-up hair dryer for me to use when the one in the room wouldn't work. And for trying unsuccessfully to fix the elevator when it broke. And daily maid service in this day when most hotels have used the Covid excuse to stop providing daily maid service. But those things don't make up for the fact that this Days Inn is a dump. The room was smelly and old with years of dirt in the cracks and crevices, an AC unit that only barely worked after lots of turning it on and off and trying different settings every time I wanted to use it, a hair dryer that looked 40 years old and only worked on the high setting but blew very little air, a broken elevator making it really hard to maneuver for someone with back problems, people just hanging out in the parking lot because they had no place to go, and an embarrassing notion of "free breakfast." I stayed there because I had someone in the CHOC hospital and I needed to be close. But I'll accept the drive to a less cringe-worthy hotel if I ever have to stay around there in the future. I'm not sure I'll risk another Days Inn in the future.
David Torres
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November 11, 2022
I only stayed there for about 1 day, but the place had good prices with fairly clean rooms. They also had breakfast in the morning, nothing too fancy, but it filled me up nonetheless. I would say that it was a good room and experience for its price
Tony Lopez
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August 17, 2023
My grandpa is staying and have to deal with the fact that is infested with bed bugs it's a shame he blamed for bringing them in after research about them bed bugs makes no sense that my grampa would had brought such a thing now he is suffering a dealing with the bed bugs and managers or more like owners accusations and even the dog has been bitten so as I and we been through out the itchy pain with nowhere to go for him they still have him living in the same room with me having to take care of him making sure he's ok I can only say this hotel has cause problems to migrandpa so go there I'll just say this is the qorat hotel I know
MrMorillon
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July 29, 2023
I have stayed in this hotel before, sad to say it is not what it used to be. The customer service is non existent, good luck trying to find someone at the front desk to check you in. The rooms are now filthy and they have BED BUGS!!
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Checked in a little before 3 which was nice of the woman at the front desk. Went up to our room on the third floor and door was really hard to open like it was jammed. A housekeeper came over and used her key then actually shoulder checked the door to get it open. Room seemed okay so we moved our stuff in, had some lunch and left to go to Disneyland. We returned to the hotel at 9pm and the AC would not kick on, it was only blowing room temperature air. This was not good in 100 degree weather. We then discovered bugs crawling around the bathroom so we promptly took video. Having my 5 year old and 1 year old with us prompted us to leave. The place was noisy, bugs in the room, and AC not working. I went downstairs to talk to the gentleman at the front desk and I explained the situation and said we do not want to stay the night, we would like at least a partial refund and my deposit back. He stayed we had already stayed at the room for 6 hours so no refund. I explained we were there for less than an hour and upon return we noticed bugs and the AC had stopped working. He was incredibly rude and when I asked for my deposit back he threw my ID back into the window slot and acted like he was offended. He refused to listen and would not even watch the video of bugs crawling around their room. Would not recommend, corners are definitely cut here. Definitely not what you want to come back to after being at Disney and wanting to relax.
I do appreciate the manager offering an old beat-up hair dryer for me to use when the one in the room wouldn't work. And for trying unsuccessfully to fix the elevator when it broke. And daily maid service in this day when most hotels have used the Covid excuse to stop providing daily maid service. But those things don't make up for the fact that this Days Inn is a dump. The room was smelly and old with years of dirt in the cracks and crevices, an AC unit that only barely worked after lots of turning it on and off and trying different settings every time I wanted to use it, a hair dryer that looked 40 years old and only worked on the high setting but blew very little air, a broken elevator making it really hard to maneuver for someone with back problems, people just hanging out in the parking lot because they had no place to go, and an embarrassing notion of "free breakfast." I stayed there because I had someone in the CHOC hospital and I needed to be close. But I'll accept the drive to a less cringe-worthy hotel if I ever have to stay around there in the future. I'm not sure I'll risk another Days Inn in the future.
I only stayed there for about 1 day, but the place had good prices with fairly clean rooms. They also had breakfast in the morning, nothing too fancy, but it filled me up nonetheless. I would say that it was a good room and experience for its price
My grandpa is staying and have to deal with the fact that is infested with bed bugs it's a shame he blamed for bringing them in after research about them bed bugs makes no sense that my grampa would had brought such a thing now he is suffering a dealing with the bed bugs and managers or more like owners accusations and even the dog has been bitten so as I and we been through out the itchy pain with nowhere to go for him they still have him living in the same room with me having to take care of him making sure he's ok I can only say this hotel has cause problems to migrandpa so go there I'll just say this is the qorat hotel I know
I have stayed in this hotel before, sad to say it is not what it used to be. The customer service is non existent, good luck trying to find someone at the front desk to check you in. The rooms are now filthy and they have BED BUGS!!