I recently had the privilege of visiting CHOC with my son, Christopher, and I cannot express enough how grateful we are for the outstanding care we received. From the moment we walked through the doors, the staff welcomed us with warmth and professionalism.
Heather and the PA were particularly exceptional, providing not only expert medical attention but also emotional support that made a challenging situation much easier to bear. They took the time to explain every step of the process, ensuring that Christopher felt comfortable and at ease.
The entire team demonstrated a remarkable commitment to patient care, treating my son with kindness and respect. It was evident that they genuinely cared about his well-being.
Thank you to everyone at CHOC for making our experience so positive. Your dedication and compassion truly make a difference in the lives of your patients and their families!
Cindy Torres Ojeda
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April 24, 2025
I do not recommend this hospital. On Wednesday, April 16, I took my son to the emergency room. We were there for over 7 hours, yet he did not receive the proper medical attention. Dr. Orantes stated that since he didn’t have a fever, there was no infection, and that the lab results would come back normal. She made these assumptions without running the necessary tests and completely disregarded the important symptoms my son was experiencing following a recent surgery.
Due to the clear lack of empathy and care, I decided to request a voluntary discharge so I could take him to another hospital. At that point, Dra. approached me and said she would now perform the tests—but it was already too late. After waiting so long and receiving no medication or treatment for his pain, I chose to sign the voluntary discharge form.
To my surprise, I was told that the decision would be under my own responsibility and that the insurance would not cover the bill. I find this extremely unfair. We spent nearly 8 hours in the waiting room, no tests were done, no medications were given, and the service was very poor. It’s not right to be charged for such a disappointing and inadequate level of care
Robert Lee
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April 09, 2024
From start to finish I was blown away by the service at CHOC. We were transferred in from St. Francis hospital. The nurses and doctors were so attentive and kept us up to speed on everything. We had so much confidence that our son would be taken cared of. We were so confident that we rested couple days at home because the nurses took care of our son like it was their own child. Dr Sinha gave me a drawing of what is going on and what surgical procedure they were going to operate. I had such confidence in the doctors to do the job. My son was carefully monitored and taken cared of. We were at CHOC for a time period of about 3 weeks. Was impressed by the security as well. They were very observant and they made sure no unnecessary visitors would go through. Thank you so much to everyone at CHOC! Keep up the great work!
Ray Valencia
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May 20, 2025
Choc always great. Today's visit was amazing each staff member was so helpful n kind and each one did more then necessary. Especially Ann she was so kind to my daughter.
Susie Hernandez
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April 18, 2025
very well appointed facility! So clean. Parking is super close too! Definitely recommend taking your child to this hospital ! Everyone is super friendly and very welcoming. I wish google could let us rate higher, i would rate it 100 stars ⭐️ :))) 🧸
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1201 W La Veta Ave, Orange, CA 92868, USA
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I recently had the privilege of visiting CHOC with my son, Christopher, and I cannot express enough how grateful we are for the outstanding care we received. From the moment we walked through the doors, the staff welcomed us with warmth and professionalism. Heather and the PA were particularly exceptional, providing not only expert medical attention but also emotional support that made a challenging situation much easier to bear. They took the time to explain every step of the process, ensuring that Christopher felt comfortable and at ease. The entire team demonstrated a remarkable commitment to patient care, treating my son with kindness and respect. It was evident that they genuinely cared about his well-being. Thank you to everyone at CHOC for making our experience so positive. Your dedication and compassion truly make a difference in the lives of your patients and their families!
I do not recommend this hospital. On Wednesday, April 16, I took my son to the emergency room. We were there for over 7 hours, yet he did not receive the proper medical attention. Dr. Orantes stated that since he didn’t have a fever, there was no infection, and that the lab results would come back normal. She made these assumptions without running the necessary tests and completely disregarded the important symptoms my son was experiencing following a recent surgery. Due to the clear lack of empathy and care, I decided to request a voluntary discharge so I could take him to another hospital. At that point, Dra. approached me and said she would now perform the tests—but it was already too late. After waiting so long and receiving no medication or treatment for his pain, I chose to sign the voluntary discharge form. To my surprise, I was told that the decision would be under my own responsibility and that the insurance would not cover the bill. I find this extremely unfair. We spent nearly 8 hours in the waiting room, no tests were done, no medications were given, and the service was very poor. It’s not right to be charged for such a disappointing and inadequate level of care
From start to finish I was blown away by the service at CHOC. We were transferred in from St. Francis hospital. The nurses and doctors were so attentive and kept us up to speed on everything. We had so much confidence that our son would be taken cared of. We were so confident that we rested couple days at home because the nurses took care of our son like it was their own child. Dr Sinha gave me a drawing of what is going on and what surgical procedure they were going to operate. I had such confidence in the doctors to do the job. My son was carefully monitored and taken cared of. We were at CHOC for a time period of about 3 weeks. Was impressed by the security as well. They were very observant and they made sure no unnecessary visitors would go through. Thank you so much to everyone at CHOC! Keep up the great work!
Choc always great. Today's visit was amazing each staff member was so helpful n kind and each one did more then necessary. Especially Ann she was so kind to my daughter.
very well appointed facility! So clean. Parking is super close too! Definitely recommend taking your child to this hospital ! Everyone is super friendly and very welcoming. I wish google could let us rate higher, i would rate it 100 stars ⭐️ :))) 🧸