Honestly, it was one of the worst hotel experiences I have had in a very long time. The room smelled absolutely disgusting. It smelled like formaldehyde and cheap dollar store cleaner. The smell was so overwhelming that I had to keep a window open just to try to air things out. And the bathroom smelled disgusting. It smelled like mold and sewage.
The trim boards around the bottom of the walls were all swollen like they were super wet at one point. There was a hole in the wall under my desk, and the walls were not clean. You could see streaks of some kind of fluid splattered on the walls. The shower was not much better. The tub felt 'slick' to the touch. I shudder to think what would make it slimy, but it was.
The walls are also paper thin. The people above me were probably not trying to be very loud, but every time they turned over in bed it sounded like someone was dropping a heavy object on the floor. I'm not sure what was happening up there, but it sounded like they were rearranging furniture all night long. The first night I barely slept 2 hours.
I could not find another place to stay closely or I would have eaten the price of the second night just to find another hotel. Truly, it's a disgusting place to stay. I'm not trying to be rude, I'm just being honest.
I asked to change my room the first night I was there and the staff told me no. Although, I'm not sure that it would have mattered much.
Sharon Otellio
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January 18, 2026
My husband and I have stayed at this Best Western for at least 20 years at that time was known as the Travel Lodge. Such a clean, easy location and great staff. Would recommend
Per Asberg
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January 08, 2026
Clean rooms, no carpeting.
So so breakfast. Didn't try the pool.
No gym.
Friendly staff.
Close to a Ralph's...
Great value for the money@
Tammy Ramos
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February 18, 2026
RUN AWAY DO NOT COME HERE! This place scammed me out of my $100 deposit. Only pay cash if you HAVE to stay here. If I had paid cash I would have gotten my deposit back the same day but instead they charged me $100 on FEB 11 I was told to wait 5-7 days for my money back and now they are telling me that they never took $100 out of my account. I physically had to put that money in my account and watched them literally charge me for it. Now he is saying it was a hold and no money was taken that is a lie and this place is a total scam. Micheal was his name he says he is the manager and I will be taking this up to corporate because that is shady and unprofessional! GO TO A BETTER HOTEL!
Corey Miller
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September 23, 2025
Motel style accommodations are not my favorite but I will say this property surprised me.
Jonna at the front desk seemed very new but was so helpful and willing!
The breakfast attendant was so polite and welcoming!
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1302 W Chapman Ave, Orange, CA 92868, USA
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Honestly, it was one of the worst hotel experiences I have had in a very long time. The room smelled absolutely disgusting. It smelled like formaldehyde and cheap dollar store cleaner. The smell was so overwhelming that I had to keep a window open just to try to air things out. And the bathroom smelled disgusting. It smelled like mold and sewage. The trim boards around the bottom of the walls were all swollen like they were super wet at one point. There was a hole in the wall under my desk, and the walls were not clean. You could see streaks of some kind of fluid splattered on the walls. The shower was not much better. The tub felt 'slick' to the touch. I shudder to think what would make it slimy, but it was. The walls are also paper thin. The people above me were probably not trying to be very loud, but every time they turned over in bed it sounded like someone was dropping a heavy object on the floor. I'm not sure what was happening up there, but it sounded like they were rearranging furniture all night long. The first night I barely slept 2 hours. I could not find another place to stay closely or I would have eaten the price of the second night just to find another hotel. Truly, it's a disgusting place to stay. I'm not trying to be rude, I'm just being honest. I asked to change my room the first night I was there and the staff told me no. Although, I'm not sure that it would have mattered much.
My husband and I have stayed at this Best Western for at least 20 years at that time was known as the Travel Lodge. Such a clean, easy location and great staff. Would recommend
Clean rooms, no carpeting. So so breakfast. Didn't try the pool. No gym. Friendly staff. Close to a Ralph's... Great value for the money@
RUN AWAY DO NOT COME HERE! This place scammed me out of my $100 deposit. Only pay cash if you HAVE to stay here. If I had paid cash I would have gotten my deposit back the same day but instead they charged me $100 on FEB 11 I was told to wait 5-7 days for my money back and now they are telling me that they never took $100 out of my account. I physically had to put that money in my account and watched them literally charge me for it. Now he is saying it was a hold and no money was taken that is a lie and this place is a total scam. Micheal was his name he says he is the manager and I will be taking this up to corporate because that is shady and unprofessional! GO TO A BETTER HOTEL!
Motel style accommodations are not my favorite but I will say this property surprised me. Jonna at the front desk seemed very new but was so helpful and willing! The breakfast attendant was so polite and welcoming!